Terms of Service
Effective Date: August 12, 2025
Welcome to Floor Action LLC (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our services, you agree to these Terms. If you do not agree, do not use our website or services.
1. Services Provided
Floor Action LLC provides flooring sales, installation, and related services. All services are subject to the terms in our contracts and estimates, which may include additional conditions.
2. Estimates & Quotes
- All quotes are based on the information provided at the time of estimate and are subject to change if conditions differ at the job site.
- Changes in scope, materials, or additional work will result in a revised quote.
- Material pricing may vary due to supplier costs at the time of purchase.
3. Payment Terms
- Payment schedules will be outlined in your estimate or service agreement.
- A deposit may be required before work begins.
- We accept credit cards, checks, and electronic payments; credit card payments are subject to a 3% processing fee.
- Late payments are subject to a 5% penalty if unpaid 30 days after job completion.
- Clients are responsible for bank fees on returned checks.
4. Client Responsibilities
- Provide accurate and complete information for estimates and service delivery.
- Ensure work areas are accessible and free of obstructions before the scheduled work date.
- Disconnect and move appliances, electronics, or furniture if required, unless otherwise agreed.
- Inform us of any known hazards (asbestos, wiring, plumbing) before work begins.
5. Warranties
- We provide a 6-month warranty on labor.
- Material warranties are covered by the manufacturer and are not the responsibility of Floor Action LLC.
- Damage due to misuse, improper maintenance, or unrelated incidents is not covered under warranty.
6. Limitations of Liability
- We are not responsible for hidden or pre-existing issues discovered during installation (e.g., wiring, plumbing, structural issues).
- We are not liable for delays caused by factors outside our control (e.g., weather, supplier delays, acts of God).
- Our liability is limited to the total amount paid for the service.
7. Cancellations & Rescheduling
- Cancellations made less than 48 hours before the scheduled work date may be subject to a cancellation fee.
- Rescheduling is subject to availability.
8. Intellectual Property
All content on our website (text, graphics, logos, images) is the property of Floor Action LLC or its licensors and may not be used without permission.
9. Privacy
Your use of our services is also governed by our Privacy Policy.
10. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.
11. Contact Us
For questions about these Terms, contact:
Floor Action LLC
1001 Fischer Blvd, Suite 100
Toms River, NJ 08753
Email: info@flooractionllc.com
Phone: +1 (732) 800-5615